Privacy Policy
Kunchhab Pal ("the App") is developed and operated by the company Kunchhab Pal ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the App. By using the App, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please do not use the App.
1. Information We Collect
We collect the following types of information when you use the App:
1.1 Personal Information
When you create an account, we may collect the following personal information:
- Name
- Phone number
- CID
- Email address
- Profile picture (optional)
- Any other relevant information deemed necessary
1.2 Non-Personal Information
We collect non-personal information automatically, such as:
- Device information (e.g., device type, operating system)
- Usage data (e.g., features accessed, time spent on the App)
- IP address and geolocation (if enabled)
1.3 User-Generated Content
If you submit quiz questions, comments, or other content to the App, we collect and store that content.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Personal Information
- To create and manage your account;
- To personalize your experience on the App;
- To send you notifications and updates related to the App (e.g., quiz results, new features);
- To respond to your inquiries and provide customer support.
2.2 Non-Personal Information
- To improve the App’s functionality, performance, and user experience;
- To analyze usage patterns and trends;
- To troubleshoot issues and fix bugs.
2.3 User-Generated Content
- To display and share your content with other users of the App (if applicable);
- To improve the App’s quiz content and variety.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the App (e.g., hosting providers, analytics tools). These service providers are bound by confidentiality agreements and may not use your information for any purpose other than providing services to us.
3.2 Legal Obligations
We may disclose your information if required by law, court order, or government request, or if we believe it is necessary to:
- Protect our rights or property;
- Investigate fraud or security issues;
- Ensure the safety of users or the public.
- In many instances such as you being a winner of the Challenges on our platform, we reserve the right to publish your photo and basic details such as name and gender to the public mentioning about your winning achievements.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmitting data over the internet or storing data is 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the App’s services. If you delete your account, we will remove your personal information, except as necessary to comply with legal obligations or resolve disputes.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access, update, or delete the personal information we hold about you. You can do this by logging into your account or contacting us at support@kunchhabpal.com
6.2 Opt-Out
You can opt out of receiving marketing emails or notifications by following the unsubscribe instructions in the emails or adjusting your account settings.
6.3 Data Deletion
You can request the deletion of your account and personal information at any time by contacting us at kunchhabpal@gmail.com. Once your request is processed, we will delete your information, except where we are required to retain it for legal purposes.
7. Children’s Privacy
The App is not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we have collected such information, please contact us at kunchhabpal@gmail.com
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data, enhance your experience, and personalize the App. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the App.
9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make material changes, we will notify you by updating the "Last Updated" date or providing notice through the App. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@kunchhabpal.com
By using Kunchhab Pal, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described above.